Executive Master’s Degree Awarded to Researcher Bassem Al-Audhari in Public Administration

Researcher Bassem Abdulwali Farea Al-Audhariwas awarded an Executive Master’s Degree in Public Administration for his thesis titled: The Impact of E-Wallets on Promoting Financial Inclusion in Financial Services and Technology Companies in the Capital Secretariat– Sana’a, which was submitted to the Public Administration Center, Sana’a University. The MA defense was held on Sunday, October 4, 2026.

The MA Viva-voce Committee, which was formed based on a resolution issued by the Graduate Studies and Scientific Research Council, consisted of the following:

·Prof. Nabil Mohammed Ali Al-Olofi – External Examiner and Chair.

·Prof. Abdulaziz Mohammed Ahmed Al-Mekhlafi – Supervisor and Committee Member.

·Dr. Mohammed Ahmed Nasser – Internal Examiner and Committee Member.

The research aimed to examine the impact of e-wallets on promoting financial inclusion among financial services and technology companies in the Capital Municipality of Sana’a. It also sought to measure the levels of e-wallet usage and financial inclusion and assess the impact of different e-wallet dimensions on promoting financial inclusion.

The research yielded several findings. It showed that e-wallets have a statistically significant impact on promoting financial inclusion, explaining 50.1% of the variance in financial inclusion. The findings also confirmed statistically significant effects for transaction speed, trust, and costs and fees. However, no statistically significant effects were established for ease of use or privacy and security.

The researcher made several recommendations, including strengthening trust and transparency in digital financial services; improving transaction speed, service quality, and technical support; reviewing costs and fees; enhancing user interfaces; expanding partnerships and e-wallet acceptance points; and developing digital infrastructure and national payment systems.

The thesis defense was attended by faculty members, researchers, students, and interested participants as well as the researcher's colleagues and family members.